Please submit your event request for Dock10 here.
Event request
Booking procedure
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FAQ
Can we bring our own food and drinks?
As we are a catering company, it is not permitted to bring your own food and drinks. to bring along. Our in-house catering service, the Spreeküche, will be happy to cater for your celebration and is of course also happy to cater for vegan or vegetarian requests. Simply contact us for detailed planning
Who grills the meat on board?
The barbecue products are freshly grilled on site by our staff. In summer we also barbecue in the rain, but we also reserve the right to pre-barbecue in the kitchen if necessary. In the winter months from November to March we do not offer a BBQ.
Can we bring our own decorations?
Yes, but please consult with our staff beforehand. We have a basic set of decorations on board that you are welcome to use. Due to the very high cleaning effort, we have a strict ban on glitter and confetti on Dock 10.
Failure to do so will result in higher cleaning costs.
Can I bring my dog with me?
If this has been approved by the organizer of the celebration, you are welcome to bring your four-legged friend with you.
Can I pay by EC card on site?
Yes, payment can be made on site by EC card so that any additional consumption can be settled. Alternatively, we can also charge any additional costs in the final invoice after the event.
What happens if something is damaged or we don't follow the rules?
The contractual partner is liable for any damage incurred, such as the clogging of our toilets due to improper use, damage to furniture such as lounge furniture or deckchairs or the use of confetti despite the ban.z of the ban.
The event organizer can organize the celebration if the safety of the guests is at risk. This includes entering the water jumping, throwing things into the water, etc.
Depending on the adversity, the first step is to issue a warning. If the situation does not change, the party can be canceleden. The event manager is responsible for the house rules. The house rules must be observed – for everyone’s safety .
What are the cancellation fees?
You can cancel free of charge until 23:59 on the day of booking.
We reserve the right to charge a processing fee for the period thereafter.
For this, 25% of the order amount is due up to 8 weeks before the appointment, 50% of the invoice amount up to 4 weeks before the appointment, 75% of the invoice amount up to 2 weeks before the appointment and 100% of the invoice amount from 2 weeks before the appointment.
If you wish to postpone the raft trip to another date, a postponement fee equal to the cancellation fee will be charged.